Contact Us

If you have a question

We would be delighted to answer any of your questions as earliest as possible.

Please feel free to contact us via:

  • Mailing: Wancher Inc. 2848-11 Takada, Bungotakada shi, Oita ken, 879-0617 Japan
  • Telephone: +81-8031850255 (International), +81-978240608 (Japan)
  • Live chat: click the button "Chat" at the bottom of our website
  • Our available hour for telephone and live chat is as follow:

    • From Monday through Friday, from 10:00 AM to 5:00 PM Tokyo time.
    • From Sunday through Thursday, from 9:00 PM to 4:00 AM EST time.
    • From Sunday through Thursday, from 6:00 PM to 1:00 AM (summer) or 5 PM to 12:00 AM (winter) PDT time
  • Email:
  • Contact form: please input your question into the form below