Important Note: The Byakudan-nuri on each fountain pen is handcrafted one by one. And this process might leave the final surface with an incomplete transition. Our artisans called it Wabi-sabi. It makes your fountain pen a unique piece of art that does not resemble any others. *Please do not mistake this with defects.*
What is Byakudan-nuri?
白檀 (Byakudan) translates as Sandalwood. It is said that this technique is named Byakudan-nuri because it resembled the amber color of Sandalwood.
A complicated process along with a meticulous handcraft is required to create a Byakudan-nuri artwork.
The first step is to apply a coating layer as a base, then an immediate Urushi layer is painted on top and swiftly, but surely sharpened smooth.
Afterward, paper-thin gold or silver foil is pressed onto the surface of the object and then coated with a layer of Suki Urushi (transparent Urushi lacquer).
After it dries, other transparent candy-colored Urushi layers will be applied.
The last, but also crucial step, is to polish the object until it's glossy.
To make the Urushi stand out on a pen body, each Urushi layer is coated in a spiral pattern. Therefore, the Byakudan-nuri looks like it is floating on the surface of the pen with a smooth transition of the brush lines throughout the pen.
This technique has not been seen on many writing instruments, which our fountain pen is proud to present.
In addition to the fastidious craftsman's work of Byakudan-nuri, the Kintsugi art was simultaneously applied to the edge of the pen. This is another aspect of the Japanese aesthetic sense where unnoticeable subtle elements are also the vital ones that aids to the total extraordinary craftsmanship.
Kintsugi 金継ぎ (or golden joinery) refers to the Japanese art of using Urushi with a metal powder such as gold and silver to mend broken pottery. A beauty in which emphasizes the beauty of 'scars', or the 'perfect imperfections'. On the edge of our fountain pen where the Byakudan coating ends, the Kintsugi is applied. It works as a connector of the whole pen body surface even though the cap, the grip, and the barrel are completely separate parts.
Material & art: Wood, Urushi
Filling mechanism: Converter or Cartridge (European International Standard)
Nib: #6 Jowo stainless steel, Wancher 18K gold
Feed: Plastic, ebonite black, ebonite red
Size & Shape
Countries where Japan Post's services are suspended:
United Arab Emirates/ Afghanistan/ Antigua Barbuda/ Anguilla/ Albania/ Armenia/ Angola/ Argentina/ Australia/Azerbaijan/ Bosnia/ Barbados/ Bangladesh/ Burkina Faso/ Bahrain/ Burundi/ Benin/ Bermuda/ Brunei Darussalam/ Bolivia/ Brazil/ Bahamas/ Bhutan/ Botswana/ Belarus/ Belize/ Canada/ Congo Dem.Rep/ Centrafrique/ Congo Rep/ Cote Divoire/ Chile/ Cameroon/ Colombia/ Costa Rica/ Cuba/ Cape Verde/ Cyprus/ Djibouti/ DominicaDominican Rep/ Algeria/ Ecuador/ Eritrea/ Ethiopia/ Fiji/ Falkland Is/ Micronesia/ Faroe Is/ Grenada/ Georgia/ French Guiana/ Gibraltar/ Greenland/ Gambia/ Guinea/ Greece/ Guatemala/ Guinea-Bissau/ Guyana/ Honduras/ Haiti/ Ireland/ Israel/ India/ Iraq/ Iran/ Jamaica/ Jordan/ Kyrgyzstan/ Kiribati/ Comoros/ St Christopher/ Kuwait/ Cayman Is/ Kazakhstan/ Lao/ St Lucia/ Lesotho/ Libyan Arab/ Morocco/ Moldova/ Montenegro/ Mali/ Mongolia/ Martinique/ Mauritania/ Montserrat/ Malta/ Maldives/ MalawiMalaysia/Mozambique/ Namibia/ New Caledonia/ Niger/ Nicaragua/ Nepal/ Nauru/ Oman/ Peru/ French Polynesia/ Papua New Guinea/ Pakistan/ St Pierre And Miquelon/ Pitcairn Is/ Puerto Rico/ Paraguay/ Reunion/ Romania/ Serbia/ Rwanda/ Saudi Arabia/ Solomon Is/ Seychelles/ Sudan/ Slovakia/ Sierra Leone/ Senegal/ Somalia/ Suriname/ South Sudan/ Sao Tome/ El Salvador/ Syrian Arab Rep/ Tristan Da Cunha/ Turks & Caicos/ Chad/ Togo/ TajikistanEast Timor/Timor-Leste/ Turkmenistan/ Tonga/ Trinidad Tobago/ Tuvalu/ Ukraine/ Uganda/ United States/ Uruguay/ Uzbekistan/ Vatican/ St Vincent/ Venezuela/ British Virgin Island/ United States Virgin Island/ Vanuatu/ Wallis & Futuna/ Wake Island/ Samoa/ Kosovo/ Yemen/ Serbia Montenegro/ South Africa/ Zambia/ Zimbabwe
Currently we are not able to ship to some places:
WORLDWIDE SHIPPING FEE
Your orders will be shipped using Japan Post (Standard) or DHL (Express) with shipping fee specified as follows:
The order amount below is the Total Order Amount after applying discount. Track your order here:
ORDER LESS THAN 500 USD
Standard (5~20 days): 10.00 USD
Express (4~10 days): 25.00 USD
ORDER FROM $500 USD
Standard (5~20 days): FREE
Express (4~10 days): FREE
Delivery varies by destination. It might also be prolonged upon special request of customization or pre-order.
Orders which are placed during weekend or national holidays will be processed on the following business day. Handling time for orders with in-stock items is 3 business days.
NOTICE: HANDLING TIME FOR ORDERS WITH 18K GOLD NIBS IS UP TO 8 BUSINESS DAYS.
* For return and service cases, the repairing time for Wancher 18K Gold Nibs is up to 3~4 business weeks.
The expected shipping date for pre-order items will be different from the normal orders of in-stock items. Please refer to product page or our notification email for a shipping update of your pre-order.
CUSTOMS DUTY/TAX CHARGES
All Wancher products are shipped from Japan and will be declared at the actual value of your order. Please be noticed that you are responsible for all customs and import fees when the parcel reached the destination country. We will not be responsible for any customs and import fees charged.
Since customs duty varies from country to country, the customs and import fee might be different depending on your shipping address. Please check with your country's regulations to calculate the fees.
If your parcel is returned to us because you fail to pay the customs duty, you can choose to have it reshipped (and pay for the shipping again) or cancel the whole order. For the latter option, we can refund your purchased products except for the shipping fee.
Please contact us email at email@example.com or through Live Chat for prepaid custom option and/or inquiry about possible fee.
FREE GIFT BAG
All purchases at www.wancherpen.com are presented with Wancher's original packaging. We believe that you will love to receive your items in the most beautiful form so there will be a gift bag attached to your package.
In order to ensure that your item always reaches you with no damage during the shipping, some packing material may still be included inside the box.
Should you have any question regarding the shipping, please feel free to contact us here or send emails to firstname.lastname@example.org.
STATIONERY & WRITING INSTRUMENTS
Your WANCHER® writing instrument has been manufactured with scrupulous workmanship and finest quality materials. Our production method includes numerous quality controls applied to every step of the creation of the product. The strict quality control ensures that the product you have chosen will be as functional as it is beautiful.
Your WANCHER® writing instrument is guaranteed for one year from the date of original purchase against defects in materials or workmanship*.
If found to be defective in material or workmanship under normal use anytime within the warranty period, your WANCHER® product will be repaired or replaced free of charge.
*Products priced under $100 is not eligible for warranty.
This warranty does not cover:
-Routine maintenance or damage resulting from the failure to maintain the product in accordance with instructions provided by WANCHER
-Ordinary wear and tear arising from use of the product, or damage caused from accidents, misuse, abuse, unauthorized service and the use of refills or inks which doesn’t meet the instruction.
-The variations in texture and/or color of some certain natural materials, such as: wood, Ebonite, coating, lacquer, etc. These are not defects, but rather natural attributes which bring beauty and uniqueness to each product.
If you have purchased your Wancher® product from a retailer and feel the item has a manufacturer's defect, please contact your retailer and return them to the place of purchase.
Should you have any question, please feel free to contact us at email@example.com.
Subject to applicable conditions and exclusions, leather goods are protected from the original date of purchase by a six-month limited warranty (proof of purchase required). If the leather good proves to be defective in material or workmanship under normal use anytime within the warranty period, we will repair or replace the item free of charge with same or comparable product. Defective leather goods will not be returned to customer.
The variations in color and texture are the prized characteristics of beautiful tanned leather. Over time, the leather will acquire a patina and may also darken due to the oils from your skin and direct sunlight, further enhancing the natural look of your handbag or small leather item. Please refer to our Product Care Guidelines for further information on caring for your handbag or small leather item.
Conditions and Exclusions:
-The warranty does not cover damages arising from dye transference, accidents or misuse, or from any alteration, service or repair performed by any party other than Wancher Inc.
-If you have purchased your Wancher® product from a retailer and feel the item has a manufacturer's defect, please contact your retailer and return them to the place of purchase.
-Wancher Inc. does not offer a guarantee or repair service on merchandise purchased from an off-priced retailer or unauthorized retailer.
-Should you have any question, please feel free to contact us at firstname.lastname@example.org
Free Returns and Exchanges
Wancher is committed to making your shopping experience a success. If you are not 100% satisfied with your online purchase, we will happily accept returns for a full refund or exchange any Wancher products purchased on the website for up to 30 days following delivery.
Proof of purchase or packing slip invoice is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.
In case that the return product is not a damaged or defective item and/or because of personal reasons/preferences, we will deduct the original shipping fee and 10% re-stocking fee from the refund payment.
Returns and exchanges are subject to the following terms and conditions:
-Product must be returned in a new and unused state, in perfect condition with the Wancher original box or package, including all accessories and documents (if applicable). Wancher will not accept any return if the product shows signs of wear, or has been used or altered from its original condition in any way.
-Personalized products cannot returned to Wancher for exchange or refund.
-Writing instruments that have been inked, as well as bottles and refills that have been opened, cannot be returned to Wancher.
-If you have received free items as part of your order, they must be returned with the products unless you receive different instruction from our representatives.
-All returns will be subject to strict quality control by Wancher to ensure that the returned products satisfy these requirements. If the products do not meet the quality control standards, Wancher will refuse the return, and send back the products to the customer or recipient after informing the customer about the case. If the returned product satisfies the quality control standards, Wancher will process the applicable refund or exchange as soon as possible.
-Product is not from AS IS Sale collection
Should you have any question, please feel free to contact us at email@example.com.