Product Care Guide
1. Urushi products are at their hardest at 70-80% humidity and room temperature of 25 degrees Celsius. Daily use helps to maintain the necessary moisture and preserve the pristine condition of the products.
2. Do not leave your Urushi products under direct sunlight or dry environment.
3. Do not expose your Urushi products to extreme weather conditions that might cause damage to Urushi lacquer-ware.
4. Your Urushi products may be decorated with Maki-e or Raden (Mother of Pearl) so please handle with extra care to avoid damage to the surface. Please refrain from exposing your Urushi pen pillow to strong impacts and sharp objects.
5. Do not leave it within easy reach of children.
1. Do not clean your Zogan products under running water because the pearl inlays might fall off. The use of an dampen cloth is recommended for cleaning your Zogan products.
2. Do not leave it within easy reach of children.
1. Fragile notice: The Shippoyaki art on this fountain pen is handcrafted from golf, silver, emerald, coral, giant clamshell, glass, and pearl. This makes the art a fragile one so please use it with extra care and attention
2. Color Change notice: The material of this fountain pen - Bakelite - is made from cotton and paper. Therefore, the pen body color might change slightly to a darker share which is totally a natural process. We believe you will enjoy it so much because it makes your pen a unique one.
3. Cleaning method: The recommended cleaning solution for Bakelite is luke warm water or non-acidic cleaning products.
4. Do not leave it within easy reach of children.
1. With the Matte Finish, traces of fingerprints, dusts or contaminants can be left more easily and affect the pen's aesthetic look over the time of usage. Frequent cleaning after using and careful storage are recommended to prevent this issue.
2. Cleaning method: The recommended cleaning method for matte product is to wipe the surface gently with a soft, clean microfiber towels and non-acidic cleaning product.
3. Do not expose your Matte products to to extreme weather conditions, strong impacts, and sharp objects. that might cause damages to the pen such as small scratches.
4. Do not leave it within easy reach of children.
1. Do not soak your Ebonite products in water for longer than a minute. Prolonged exposure to water will lead to discoloration.
2. Do not leave your Ebonite products under direct sunlight or dry environment.
3. Do not expose your Ebonite products to extreme weather conditions that might cause damage.
4. Do not wipe your Ebonite products with chemicals used for cleaning because these chemicals will damage the Ebonite. The use of an dampen cloth is recommended for cleaning your Ebonite products.
5. Do not leave it within easy reach of children.
1. Color Change notice: Titanium pen's surface might become darker over time of usage, but please reassured that it is a normal oxidization process of the pen's finish. To polish the pen, wipe it gently with luke warm water or non-acidic cleaning products, and the original color will be restored
2. Do not leave your Titanium under direct sunlight or dry environment.
3. Do not expose your Titanium products to extreme weather conditions, strong impacts and sharp objects. that might cause damages to the pen such as small scratches.4. Do not leave it within easy reach of children.
4. Do not leave it within easy reach of children.
1. Fountain pen nibs are fragile, and glass items such as nibs, glass pen, or glass pen pillow are even more. In case you accidentally drop your pen, your glass nibs/glass items may be damaged. In such cases, please contact us. We will be very pleased to support you with repair services (Additional fees may occur).
2. The glass tipping point of the glass nib is delicate. Please use it carefully. It is also recommended to put some cotton on the ink bottle to avoid accidental damage when dipping the pen.
4. Do not leave it within easy reach of children.
5. Do not used with ink cartridges as it may damage the glass ink post.
6. Closing the cap after usage is recommended to prevent the ink dried out faster.
7. You can use our attached converter to fill ink for your Shizuku Fountain Pen, or dipping the pen into the ink bottle to start writing.
1. Fountain pen nibs are fragile, and glass items such as nibs, glass pen, or glass pen pillow are even more. In case you accidentally drop your pen, your glass nibs/glass items may be damaged. In such cases, please contact us. We will be very pleased to support you with repair services (Additional fees may occur).
2. The glass tipping point of the glass nib is delicate. Please use it carefully. It is also recommended to put some cotton on the ink bottle to avoid accidental damage when dipping the pen.
4. Do not leave it within easy reach of children.
1. Avoid storing your wooden products in any place with temperate above 30 degree Celsius or a too low / high level of humidity.
2. Do not leave your wooden products under direct sunlight or dry environment.
3. Do not expose your wooden products to extreme weather conditions that might cause damage to lacquer-ware surface.
4. For Unique Wood collection, you may see some little gap between the cap and the body of the fountain pen. Please notice that this is the artisan’s intention to ensure that the cap will not be screwed too tight and damage the wood edge. Some wooden fountain pens also come with cracks (ひび - "hibi" in Japanese). These are not defects but beautiful wood pieces which are intentionally selected by the artisan.
5. Do not leave it within easy reach of children.
1. Do not expose the leather to heat, UV rays, water, acids or alkali.
2. Keep your leather goods in a cool and dry place when not in use. Do not keep them in a plastic bag or humid/wet places.
3. To get rid of the dirt and dust, please use a damp cloth and wipe the case once a week.
4. Waterproofing sprays or oil treatments can be done once a year to keep the leather durable over a long course. Please note that using chemicals is not always recommended for natural leather goods.
5. Do not leave it within easy reach of children.