Terms & Conditions


By using website wancherpen.com you agree to follow our Terms & Conditions of Use. If you do not agree to these terms and conditions, please do not use this website.


All the contents included in website wancherpen.com, including but not limited to text, graphics or codes shared by Wancher Inc.'s partners, are the property of Wancher Inc.

You may use, download or display portions of the materials used on our website solely for your own non-commercial purpose or to order Wancher's products. If not authorized by Wancher Inc., any other use of materials included on wancherpen.com is prohibited.


All the logos, trademarks, favicon and trade names of Wancher Inc. used in this website are trademarks or registered trademarks of Wancher Inc.


In the event that prices on wancherpen.com are mistakenly listed at an incorrect number, Wancher Inc. reserves the right to cancel any order placed for products with the incorrect prices. If Wancher Inc. already receive your payments in such cases, a full refund will be issued upon the cancellation.


You agree to follow these Terms and Conditions upon your access to our website. Wancher Inc. reserves the right to terminate or change parts of these terms and conditions without notice.

Wancher Inc. shall block users or remove inappropriate information posted by users if they are found to be against Wancher Inc.'s Terms and Conditions of Use.


Harassment and illegal contents sent through email, live chat or any form on this website are strictly prohibited.

You may not distribute, publish or upload through the site any content that this abusive, illegal, threatening or encourage criminal offense.


Wancherpen.com might have links redirecting to sites operated by third parties to provide adequate information to our visitors. However, Wancher Inc. has no control over these sites, you can use them for your reference but you will access them at your own risk.


Wancher Inc. shall not warrant that the site is uninterrupted or error free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful materials.

Wancher Inc. will not liable for any incidental, special, punitive, indirect consequential loss or damages relating to the use of this website or products that Wancher Inc. provides. Nothing in these Terms and Conditions shall be interpreted in order to exclude or limit the liability of Wancher Inc. for fraudulent misrepresentation or for death or personal injury as a result from Wancher Inc.'s negligence.


These Terms and Conditions shall be governed by and construed in accordance with the law of Japan and you hereby submit to the exclusive jurisdiction of the Japan courts.


Tel: +81-8031850255 (International)
       +81-978240608 (Japan)
Email address: info@wancher.com

Our available hour is as follow:

  • From Monday through Friday, from 10:00 AM to 5:00 PM Tokyo time.
  • From Sunday through Thursday, from 9:00 PM to 4:00 AM EST time.
  • From Sunday through Thursday, from 6:00 PM to 1:00 AM (summer) or 5 PM to 12:00 AM (winter) PDT time